Terms and Conditions
Table Sizes
There is a maximum of 14 guests allowable on one table
(excluding the Semi-Private Dining Room). Parties of 15 or more may be placed on separate tables next to each other according to the size of the party. We ask you to discuss any specific seating arrangements with the reservations coordinator.
Timings
Lunch: 12.00pm – 5pm.
Dinner: 5.30pm – 10.30pm.
Our standard packages are 4 hours, please speak to your function co ordinator about extensions.
Payment
For groups of 10+ a deposit of 10% is directly charged to secure the booking. This deposit will be deducted from the final bill.
Payment is required at the conclusion of the event. Nova on the Grange does not offer account facilities. Split bills are not allowed, with the exception of food and beverage being charged separately if required. Only 1 credit card will be accepted unless prior arrangements have been made with the Events Manager.
Credit/Debit Card Surcharge
Please note that a 1.5% surcharge will be applied to all credit/debit card payments. This is not refundable in the event of a cancellation.
Booking Confirmation
There is no confirmed bookings unless the deposit is received. All changes can only be made directly with the event coordinator between the hours of 9am-5pm, Monday to Friday up to two weeks prior.
Food And Beverages
Nova on the Grange does not permit external food or beverages to be brought onto the premises.
All beverages consumed are charged on a consumption basis. Beverage packages are available for groups of 10 or more guests.
We will endeavour to notify you should your choice not be available and we will advise of a similar wine style and price available in our cellar.
Please note that all food and beverage menus are subject to change without notice based on seasonality and availability.
BYO
BYO is not available as we are a fully licensed establishment.
Price Variations
Every endeavour is made to maintain prices as originally quoted; however, they may change without notice.
Reservations
Please find below the details of our reservation guidelines and conditions for groups of 10 or more. This letter serves as an agreement between Nova on the Grange and our guests, to ensure your booking runs smoothly and is as enjoyable as possible.
Nova on the Grange does not charge venue hire; however, minimum spend requirements apply dependent on the date of the event. This means you are required to spend at least the advised minimum spend on food and beverages in order to exclusively book the space. Minimum spend requirements are available on request.
Bookings are required to pay a booking deposit. The reservation coordinator will confirm this amount. Final balance is to be settled upon conclusion of your event. Nova on the Grange does not offer account facilities.
Final numbers are required 10 business days prior to event.
A valid credit card is required at the time of booking.
Cancellations
Function cancellations are to be made in writing to Nova on the Grange.
In the event of a cancellation your deposit is non refundable.
In some instances, we may be able to transfer the booking to a later date within a reasonable time frame; however, this is at the discretion of the events manager.
Responsible Service Of Alcohol
Nova on the Grange is committed to the responsible service of alcohol. Intoxicated guests will not be served. It is a requirement of the law that intoxicated persons are removed from licensed premises.
Insurance & Public Liability
Nova on the Grange accepts no responsibility for damage or loss of merchandise, equipment or personal articles left in the restaurant, prior to, during or after an event.
Delivery & Collection Of Goods
Nova on the Grange will only accept delivery of goods on the day of the event and with prior arrangement. Delivery must be made outside of service hours.
Decorations
Decorations and cakes that are deemed to be offensive are not permitted. We reserve the right to refuse entry to anyone not adhering to this condition.
No confetti/glitter or confetti/glitter filled balloons. Nova on the Grange does not allow sparklers or candles where the flame is exposed. Whilst we are happy, with notice, to accept prior delivery of items for your event such as gift bags, flowers, place cards etc, it is the responsibility of the host/guest to ensure they are placed for the start of the event.
Items left must be collected within on the day of the event as Nova on the Grange will not accept responsibility for items remaining on the premises after this time.
Please contact us on (02) 9820 4399 if you have any queries about any of the above details.