Terms and Conditions
Booking Confirmation
There is no confirmed bookings unless the deposit is received. All changes can only be made directly with the event coordinator between the hours of 9am-5pm, Monday to Friday up to two weeks prior.
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Cancellations
Function cancellations are to be made in writing to Nova on the Grange.
In the event of a cancellation your deposit is non refundable.
In some instances, we may be able to transfer the booking to a later date within a reasonable time frame; however, this is at the discretion of the events manager.
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Deposits
A 20% deposit is required to secure your function booking and final balance to be paid 1 week prior to event.
Credit/Debit Card Surcharge
Please note that a 1.5% surcharge will be applied to all credit/debit card payments. This is not refundable in the event of a cancellation.
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Food And Beverages
Nova on the Grange does not permit external food or beverages to be brought onto the premises.
All beverages consumed are charged on a consumption basis. Beverage packages are available for groups of 10 or more guests.
We will endeavour to notify you should your choice not be available and we will advise of a similar wine style and price available in our cellar.
Please note that all food and beverage menus are subject to change without notice based on seasonality and availability.
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BYO
BYO is not available as we are a fully licensed establishment.
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Liquor License Conditions
All alcohol is served strickly under an on-premise liquor licensesand must not be removed from the premises.
Any breach of this condition will result in the event organises (hosts/guests) being liable for all applicable fines and penalities.
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Responsible Service Of Alcohol
Nova on the Grange is committed to the responsible service of alcohol. Intoxicated guests will not be served. It is a requirement of the law that intoxicated persons are removed from licensed premises.
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Private Rooms
Nova on the Grange does not charge venue hire; however, minimum spend requirements apply dependent on the date of the event. This means you are required to spend at least the advised minimum spend on food and beverages in order to exclusively book the space. Minimum spend requirements are available on request.
Bookings are required to pay a booking deposit. The reservation coordinator will confirm this amount. Final balance is to be settled one week before your event. Nova on the Grange does not offer account facilities.
Final numbers are required 10 business days prior to event.
A valid credit card is required at the time of booking.
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Timings
Lunch: 12.00pm – 5pm.
Dinner: 5.30pm – 11.00pm.
Our standard packages are 4 hours, please speak to your function co ordinator about extensions.
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Insurance & Public Liability
Nova on the Grange accepts no responsibility for damage or loss of merchandise, equipment or personal articles left in the restaurant, prior to, during or after an event.
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Delivery & Collection Of Goods
Nova on the Grange will only accept delivery of goods on the day of the event and with prior arrangement. Delivery must be made outside of service hours.
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Decorations
No confetti/glitter or confetti/glitter filled balloons on tables. Nova on the Grange does not allow sparklers or candles where the flame is exposed. For safety reasons, any candles used must be enclosed in.
Approved glass containers tat fully contain the flame.
Whilst we are happy, with notice, to accept prior delivery of items for your event such as gift bags, flowers, place cards etc, it is the responsibility of the host/guest to ensure they are placed for the start of the event.
Items left must be collected on the day of the event as Nova on the Grange will not accept responsibility for items remaining on the premises after this time.
We reserve the right to refuse entry to anyone not adhering to this condition.
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Please contact us on (02) 9820 4399 if you have any queries about any of the above details.